FAQs

Personalised Baby Gifts

How much is personalisation of my baby gift?

We offer free personalisation with every baby gift order. Choose from our White Velvet or Metallic Gold print, in your choice of six fonts. We also offer three free signature personalisation designs for our Organic Cotton Romper.

Do you personalise using embroidery?

Our personalisation does not involve any embroidery or stitching, so you don't need to worry about itchy threads on the inside of our buttery-soft organic cotton romper, or messy backward-reading names on the other side of your bunny's ear!

Baby Gift Sets

Do you have baby gift sets?

Yes! We offer a selection of personalised baby gift sets perfect to welcome a little one to the world.

Can I create my own baby gift set?

Yes you can! Select any of our beautiful and modern baby gifts to build your own baby gift set, which we will carefully wrap in a luxurious gift box along with your love.

Gift Box and Gift Wrap

I'm ordering this as a gift. How can I get it gift wrapped?

To welcome a newborn to the world, or to celebrate a first birthday, these baby gifts are your way of sending your love to a special little one, so we make sure each gift is beautifully wrapped in a luxurious gift box that they can use as a keepsake box. Each order is carefully personalised, wrapped in tissue, topped off with a handwritten gift card, placed in our gold-embossed gift box, and finished with a luxurious bow.

I'm ordering for more than one child. Can I get my order wrapped in multiple boxes?

Orders are automatically packed in a single luxe gift box. If you'd like your order packed separately, please contact us and we will do our best to assist you.

Can I include a gift message?

Every order comes with a complimentary in-house-designed gift card, which will be handwritten for that personal touch. You can leave your gift message when making your order.

How can I be sure the gift box will arrive in good condition?

Our luxe gift boxes are hardcover, and we also carefully wrap each order in bubble wrap and "Fragile" warning labels to make unboxing a special and luxurious experience for your giftee.

Delivery

Do you offer free delivery?

We offer free delivery in West Malaysia for orders of RM150 and above.

When will I receive my order?

Orders will be delivered within 2-6 business days to addresses in West Malaysia and 2-5 business days to addresses in Singapore. For Express Next Day Delivery, your order will be delivered the next day. For more details, please refer to our Delivery and Shipping page.

Where do you deliver?

We offer baby gift delivery to West Malaysia and Singapore at RM6.50 and RM30 respectively for standard shipping of 2-6 business days. For more details, please refer to our Delivery and Shipping page.

 

Customisation

Can I customise my own design on the romper?

We would love to make your design come true. Please contact us and we'll do our best to assist you with your custom design or statement romper. A design fee may apply.

Can I customise the personalised name with an icon?

We would love to make your gift more special. We have customised names with a heart icon, and will do our best to assist you with your requests. Please contact us with your customisation request. A design fee may apply.